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Terms of Service

Last updated: June 2026

These terms govern the managed IT services provided by Solmuton to you (the "Customer"). By using our services you agree to these terms.

1. Services

Solmuton provides managed IT services as described in your selected plan (Solo, Starter, or Scale). Full plan details are available at solmuton.fi.

2. Contract Term & Cancellation

  • Services begin with a minimum 6-month initial term.
  • After the initial term, either party may terminate with 30 days' written notice.
  • Early termination within the initial term is subject to the remaining months' fees.

3. Payment

  • Services are billed monthly in advance.
  • Invoices are due within 14 days of issue.
  • Late payments may incur interest in accordance with Finnish law.

4. Support Response Times

  • Solo plan: next business day
  • Starter plan: end of same business day
  • Scale plan: priority response times agreed separately

5. Customer Responsibilities

You agree to provide accurate information, maintain access credentials securely, and cooperate with Solmuton to enable service delivery. You are responsible for keeping us informed of changes to your IT environment.

6. Intellectual Property

Any tools, scripts, automations, or configurations created by Solmuton remain the intellectual property of Solmuton unless otherwise agreed in writing.

7. Limitation of Liability

Solmuton's liability for any claim arising from the services is limited to the monthly service fee paid for the month in which the issue occurred. We are not liable for indirect, incidental, or consequential damages.

8. Changes to Terms

We may update these terms with 30 days' prior written notice. Continued use of the service after the notice period constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by Finnish law. Any disputes shall be resolved in the District Court of Helsinki (Helsingin käräjäoikeus).

10. Contact

Questions about these terms? Contact us at wilmer@solmuton.fi.