Terms of Service
Last updated: June 2026
These terms govern the managed IT services provided by Solmuton to you (the "Customer"). By using our services you agree to these terms.
1. Services
Solmuton provides managed IT services as described in your selected plan (Solo, Starter, or Scale). Full plan details are available at solmuton.fi.
2. Contract Term & Cancellation
- Services begin with a minimum 6-month initial term.
- After the initial term, either party may terminate with 30 days' written notice.
- Early termination within the initial term is subject to the remaining months' fees.
3. Payment
- Services are billed monthly in advance.
- Invoices are due within 14 days of issue.
- Late payments may incur interest in accordance with Finnish law.
4. Support Response Times
- Solo plan: next business day
- Starter plan: end of same business day
- Scale plan: priority response times agreed separately
5. Customer Responsibilities
You agree to provide accurate information, maintain access credentials securely, and cooperate with Solmuton to enable service delivery. You are responsible for keeping us informed of changes to your IT environment.
6. Intellectual Property
Any tools, scripts, automations, or configurations created by Solmuton remain the intellectual property of Solmuton unless otherwise agreed in writing.
7. Limitation of Liability
Solmuton's liability for any claim arising from the services is limited to the monthly service fee paid for the month in which the issue occurred. We are not liable for indirect, incidental, or consequential damages.
8. Changes to Terms
We may update these terms with 30 days' prior written notice. Continued use of the service after the notice period constitutes acceptance of the updated terms.
9. Governing Law
These terms are governed by Finnish law. Any disputes shall be resolved in the District Court of Helsinki (Helsingin käräjäoikeus).
10. Contact
Questions about these terms? Contact us at wilmer@solmuton.fi.